FleetMark

Privacy Policy

Last updated: 31 March 2026

Who we are

FleetMark UK ("we", "us", "our") operates the fleetmark.co.uk website and the FleetMark vehicle condition reporting platform. Our contact email is hello@fleetmark.co.uk.

What data we collect

When you use FleetMark, we collect:

  • Account information: your name, email address, and password (hashed).
  • Organisation information: company name, logo, and brand settings.
  • Vehicle data: registration numbers and data returned from the DVLA VES API (make, model, colour, MOT status, tax status).
  • Report data: damage photographs, damage descriptions, interior checklist results, mileage, fuel levels, GPS coordinates, signatures, and any notes you add.
  • Usage data: pages visited, features used, browser type, and device information for analytics purposes.

How we use your data

  • To provide the FleetMark service — creating, storing, and generating vehicle condition reports.
  • To look up vehicle details via the DVLA VES API on your behalf.
  • To generate branded PDF reports.
  • To send you transactional emails (report delivery, account notifications).
  • To improve the service based on usage patterns.

Data storage and security

Your data is stored in a secure, encrypted database hosted by Supabase (AWS infrastructure, EU region). All data is encrypted at rest and in transit. We use row-level security to ensure each organisation's data is completely isolated.

Third-party services

  • Supabase: database, authentication, and file storage.
  • Vercel: website hosting and serverless functions.
  • DVLA VES API: vehicle data lookup (we send only the registration number).

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to processing

To exercise any of these rights, email hello@fleetmark.co.uk.

Data retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days. Submitted condition reports may be retained for audit purposes as required by your organisation's data retention policy.

Changes to this policy

We may update this policy from time to time. We'll notify you of significant changes by email or through the platform.

Contact

Questions about this privacy policy? Email us at hello@fleetmark.co.uk.